Job Description

Job Description

Company Description LINDGREN-PITMAN INC. is a leading manufacturer of high-quality offshore fishing equipment serving commercial fisheries and the global aquaculture industry. Based in Pompano Beach Florida for over 50 years, this family owned and operated company has established itself as the premier choice of fishermen throughout the world. Prospective team members can learn more about the company’s background and product range on its website.

Role Description This full-time Office Administrator / Customer Service role is an on-site position located in Pompano Beach, FL. The role involves overseeing daily front office operations, provide support for the reception desk including handling incoming calls, emails, and mail, maintaining records, and supporting general administrative functions. Day-to-day tasks may include greeting and assisting visitors, processing orders, coordinating with internal departments, supporting the President, and ensuring accurate data entry into company systems. The position also provides front-line customer service by responding to inquiries, resolving routine issues, and sharing product information in a courteous and professional manner. The role may include preparing basic reports, organizing documents, assisting with inventory, and domestic and international shipping logistics as needed. Assist the Vice President quarterly in assuring compliance with government regulations such as OSHA.

Qualifications

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• Strong Office Administration and Administrative Assistance skills, including organizing records, maintaining stock of office supplies, and supporting day-to-day operations.
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• Experience working with Office Equipment such as multifunction printers, phone systems, and basic computer hardware and software (e.g., email, CRMs, spreadsheets, and word processing).
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• Excellent Customer Service skills with a focus on responsiveness, professionalism, and follow-through when assisting customers and vendors.
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• Clear and effective Communication skills, both verbal and written in English. Bi-lingual Spanish a plus.
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• Proficiency in Microsoft Office 365 (e.g. Outlook, Word, Excel, Teams) and ability to assist others. Familiarity with CRM systems is beneficial, as well as Microsoft Dynamics SL.
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• Ability to work on-site full time in Pompano Beach, FL, prioritize tasks, maintain attention to detail, and step up when needed in a busy office environment.
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• Previous experience in an office, customer service, or administrative role preferred; experience in manufacturing or marine industries is a plus.
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• High school diploma or equivalent required; additional education or relevant certifications in office administration or IT support are advantageous.
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