Job Description

Box Office Representative

Responsible for selling tickets, distributing tickets, and providing excellent customer service to Amerant Bank Arena and War Memorial Auditorium guests. Requires proper handling of credit card transactions. This role requires availability on nights and weekends.

Essential Duties and Responsibilities:

• Assist in selling concert/event/hockey tickets to patrons
• Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
• Accurately complete credit card transactions
• Provide excellent customer service to all clients and customers as well as internal staff.
• Perform other duties as assigned by the Box Office Manager or Supervisor.
• Assist Sales and Service Representatives with questions and troubleshooting

This is a part time, non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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